VIDEO: A Tarion Inspection in Your Home
By Lucas on Oct 31, 2013
Welcome to another instalment of Tarion’s online education program, a series of videos and guides designed to provide valuable information about your new home warranty. This week, we are featuring Tarion’s video “Your Inspection: Tarion, Your Builder and You.”
Your warranty coverage is provided by your builder, and, if necessary, backstopped by Tarion. For this reason, although claim forms should be submitted to preserve warranty rights, homeowners should work with their builder first to resolve any defects that arise.
When you send in a 30-Day, Year-End or Second-Year form, this triggers an initial 120 day period during which your builder should repair or otherwise resolve warrantable items. During this initial repair period, homeowners should work with their builder to resolve any issues submitted under the statutory warranty. In certain circumstances a builder may be prevented from making repairs within 120 days however, most items will be successfully resolved.
If a builder does not complete repairs or otherwise resolve warranted items by the end of their initial 120 day repair period, you have 30 days to contact Tarion and request a conciliation inspection. The builder will then have 30 more days to complete the repairs or otherwise resolve items on the statutory warranty form that was submitted.
If that doesn’t happen, you can schedule a conciliation inspection. This inspection involves you, a Tarion Warranty Services Representative and your builder.
The short video below explains what you can expect going into your conciliation inspection and what documents you will need.
For more information, visit Tarion’s website at www.tarion.com or “like” them on Facebook to stay in the loop.
