Arista Homes offers the best customer service in Ontario!
By Lucas on Jun 06, 2017
If you’re wondering which builder in Ontario offers the best customer service, the answer is officially Arista Homes, who recently received the Tarion 2017 Homeowners’ Choice Award, Large Volume Builder of the Year.
“Providing exceptional customer service is a company-wide mandate that begins as soon as a client enters into an Arista sales office,” says Franco Crispino, Vice President, Sales & Marketing, Arista Homes. “Our knowledgeable, professional, courteous and customer oriented sales, construction, decor and homecare teams are dedicated to not only meeting but exceeding the needs of our clients by providing the best possible homebuying experience.”
“Our experience having built thousands of new homes in quality master-planned communities across the GTA over the course of the past 22 years tells us that being accessible, effectively communicating (listening & promptly responding), anticipating concerns and establishing realistic timelines all contribute greatly to exceptional customer satisfaction. In effectively doing so, we have earned the trust and loyalty of our homeowners,” he adds.
The Homeowners’ Choice Awards are the only industry awards completely determined by a homeowner survey. Tarion’s survey covers everything from pre-sales assistance to post-move-in service, encompassing the entire homebuying experience. Out of all the Large Volume builders in Ontario, Arista Homes scored the highest!
“The Arista mission statement focuses on ‘building exceptional homes and communities and to deliver a product to our clients that we would be proud to own,’” Crispino says. “Having been recently recognized as the 2017 Tarion Homeowners Choice Award – Builder of the Year (Large Volume) is a testament that this company wide commitment has been embraced by the entire Arista ‘A’ Team and more importantly appreciated and now acknowledged by our homeowners.”
Arista’s other recent prestigious awards include the 2017 Energuide Green Builder Award, the 2015 Natural Resources Canada Energy Star Home Builder of the Year Award, and the 2014 Lifetime Achievement Award from the Vaughan Chamber of Commerce.
“The yearly Tarion survey affords homeowners the opportunity to assess the overall performance of their homebuilder,” explains Crispino. “The corresponding results then set the benchmark whereby a homebuilder can self-assess its year-over-year performance in terms of providing overall customer satisfaction to its new clients. Despite always having room for improvement, the Tarion survey results assist homebuilders in pinpointing not only areas that one may be excelling in but more importantly areas whereby one can and should be improving. This type of information has been invaluable in establishing and implementing procedures that are geared specifically towards increasing customer satisfaction and providing the best homebuying experience possible.”
Arista Homes’ current and upcoming communities
Impressions model home
Impressions of Kleinburg: Arista recently released a stunning collection of 38’ and 44’ detached homes at Impressions. This picturesque 200-acre site is surrounded and comprised of expansive greenspace and parks. The Village of Kleinburg is an intimate area with a rich history and beautiful luxury homes.
Boxgrove Village: Arista has unveiled the third phase of this incredibly successful Markham community. Phase 3 of Boxgrove Village features 25’ live/work and traditional townhomes. The Briarwood model recently received the Best Innovative Home Design award from the Building Industry and Land Development Association (BILD). Prices start from the mid $1 million.
Richlands: This Richmond Hill community will be opening soon! Richlands features 36’ and 43’ detached homes, 28’ semis, as well as freehold townhomes. Located at Elgin Mills Road and Leslie Street, across from Richmond Green, Richlands is an ideal family community.
Whitby Meadows: This is the country’s largest multi-builder new home community. They are putting the final touches on the sales centre right now, and it will be ready for a fall opening! Whitby Meadows features freehold townhomes, semis, and 30’, 36’, and 42’ detached homes.
Congratulations to the entire Arista Homes team! We look forward to watching your latest communities come to life.
